Frequently Asked Questions (FAQ)

This depends on a variety of factors including overall muscle health, activity level and severity of injury if applicable. We will evaluate these areas upon your first visit and suggest additional treatments if we feel necessary. That being said, everyone is different. Injury/area of tightness is different person to person so the number of treatments needed to make a change varies person to person.

24 hours notice is required to cancel/reschedule an appointment. This allows us to fill the vacated appointment time with another client and also allows our clients to have their needed treatments.

Cancellations or reschedules with less than 24 hours notice and no-shows will be charged the full amount of the appointment.

Cash is preferred (we usually cannot provide change) but credit cards are also accepted. Checks are accepted from existing clientele only.

No, we don’t do a package discount.

Really any massage therapist should be able to do a relaxation massage. It is the first thing they teach you in school. We have found that there are so many more benefits from corrective massage that we chose to specialize in that. We expect our clients to get up off the table feeling looser with more range of motion and less pain – not just relaxed.

No- many spas in the area provide this. We are unique in that while some relaxation may occur, we primarily focus on corrective massage. This is not an environment for couples massage.

No. Unfortunately in the state of Alabama, massage by a licensed massage therapist is not covered at this time. You may be able to use a Flexible/Health Spending Account. Please check with your FSA/HSA provider.

This is an absolute possibility. Please call so we can discuss.

It’s your time. You can talk or not talk. We do request that if we have a question regarding depth of pressure, pain level, etc that you respond.

Of course! We want to help everyone as best we can to have less pain. We are on the second floor but there is an elevator in the breezeway. Alternatively, please call if you will need assistance from, or to, your car.

Yes. Your confirmation email will contain a link to Noterro for our online health intake form. There is pertinent medical info that we will need in order to treat safely and appropriately. Please answer thoroughly and allow us to decide what is relevant and what is not.

On many levels. Increased blood flow, decreased hypertonicity (tightness), decreased trigger points – lets discuss more at your first visit.

Sure but if you have a fever or are contagious, we’d prefer you reschedule.

5-10 minutes early should be plenty. Have a seat in our waiting area and we will be with you shortly. There’s a restroom at the end of the hall just past the scale that you are welcome to use.

Something light if necessary. Some muscles require some pressure on the abdomen in order to be addressed and this can be uncomfortable with a full stomach or bladder.

Preferably you should wear or bring athletic shorts and a sports bra for ladies for Corrective Massage and Active Release Technique. This allows us to move you around the table more freely without worrying about draping. If shorts and a sports bra aren’t available we can do traditional massage draping with sheets. Manual Lymphatic Drainage and Maintenance massage don’t require shorts. Traditional massage draping will be done.

Yes- we all could drink more water so while you are taking care of your body with a massage, go ahead and drink more water too! We offer bottled water before or after your massage- just ask!